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Comment Box: Not Just for Restaurants!

Comment Box: Not Just for Restaurants!

As the Comment Box user-base grows, we are constantly amazed by the creative and unique ways people are using it as a tool to collect customer feedback. While Comment Box is a simple tool for restaurants to get direct, private…

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Get More Customer Comments

We have written before about getting more customer comments, but forgive us — it bears repeating. If you want to collect comments from customers, Comment Box is perfectly suited for this task. There, we said it (again). It’s the most…

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Clean Restaurants Build Customers’ Confidence

Edward Zimmerman at FoodService.com has written a great post titled: Clean Restaurants Build Customers’ Confidence. It is worth the 1-2 minutes to read. He makes the point that the cleanliness of your restaurant dining area (and washrooms) are a reflection…

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New Year, Fresh Start. Do It Right by Getting Customer Feedback!

In a few short weeks, it is the start of a brand new year. Why not do something new that will directly help you improve your business? The idea of collecting customer feedback is nothing new. It is a proven…

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Surveys with more than 2 questions make my head hurt

If you want real, honest feedback from customers, make their life easy: ask one or two questions. Let’s face it: people are busy these days. More importantly, people are distracted these days. If you want feedback, you need to keep…

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